A HVAC business involves handling a high volume of work such as product sales, servicing work, as well as managing job-oriented contract works. Therefore, operating a HVAC or heating and cooling business can be a challenging process in which you need to manage a large amount of data, customers, and onsite jobs.
So, to boost competitiveness, efficiency and productivity in your business, you need to employ planning, disciplined processes and service software technologies whether you are serving homes or big commercial offices. There are a huge range of software tools available in the market that help reduce overhead business expenses, create efficiencies and add value, while meeting customer expectations.
Here are some aspects on how software can help air conditioning and HVAC contractors and their business in serving customers effectively.
Increase service-efficiency with cross-platform mobile applications
Using tested and integrated mobile applications can increase HVAC technician utilization, boost business efficiency and meet customers’ needs. These mobile apps can empower contractors and technicians by availing real time information about inventory, products, warranty, customers, etc. This is one of the most effective ways to exceed customers’ expectations.
Help contractors make informed decisions in scheduling
By using visual scheduler software that shows technician skill-set, status, location, status information, contractors can make intelligent and quick scheduling decisions. With the combination of this integrated scheduling visibility with other web-based capabilities like drag and drop, contractor’s schedule works faster with greater efficiency. For example an air conditioning repair company can quickly select the closest qualified technician for a job and schedule the job in. This speeds up the time to service customers and improves productivity.
Improve profitability while accounting & maintaining contracts
By using the right software applications, HVAC contractors can calibrate their maintenance contracts accurately and also check other preventive maintenance contracts that are not profitable. You can track ongoing contracts operationally and financially, receive alerts for expiring contracts, manage service inventories and also start campaigns to sell new contracts as well.
With the right software tools employed, you can set up a centralized tracking system that helps connect operational and financial aspects, while also increasing transparency, efficiency and profitability in your HVAC services.